My trip to the  United States is a blend of pleasure and business, but knowing me, It becomes more  business than pleasure. Prior to my departure from my home country Ghana, I had sent emails to the Ghana mission in New York and Washington announcing my presence in the country and asking for the possibility of meeting the team in the embassy to discuss relevant things.  Little did I know that I would be faced with the biggest challenge ever of having access to what is supposed to be my country’s high commission. Do I need any special protocol to access my states people? I am very concerned because if something as common as answering the phone becomes another bureaucratic process, I wonder where we are heading to.

From meetings in New York and getting on the phone to talk to the  Ghana mission in New York and Washington, I concluded that the government of Ghana either made very wrong decisions selecting the team that works at the embassies or they have ill trained personnels working there. How do we even begin to talk about trade or tourism promotion when the first point of call, the gate way to the country isn’t responsive?
One of the key purpose of the establishment of missions, I believe is to look out for the interest of citizens, but I doubt if this is the case of Ghana as I have heard most Ghanaians living here complain bitterly about how inefficient the system is and how they have had to go through many challenges to access simple services as passport renewals.

I read on the Ghana New York website a few reasons for relocating to Ghana and it included:

A stable political environment, with established democratic institutions and systems to ensure good governance.
Abundant, adaptable, easily trainable and cost-effective labour force.
Excellent sea and air connections with Europe and the USA
A strategic and central location within the West Africa sub-region providing access to a total market of around 250 million people. A dynamic private sector willing to collaborate with foreign partners. A high degree of personal safety.
While most of these remain true, I am not too sure about  how investors can be convinced to invest in Ghana when the first point of contact which usually is the missions are not ready to engage. While these observations are from my personal view and experiences, I know that many others have experienced same and agree that to attract investments, we must be ready.
Unfortunately, I don’t feel this readiness especially with our missions abroad, its almost like people forget where they are, why they are there and the agenda they are supposed to be promoting.
Must it be the case always that we must call in favors to access our own embassies to access information? and even in the cases for some of us that can call in favors, it takes a very long time to even get responses so I wonder what the missions are busy doing and not having dedicated people to come to the phone.
You see, I realized earlier that the challenge is not where Ghanaians are, but its the mindset that needs to change. If you visit the Ghana mission’s website in New York, there is a link to access relevant ministries in Ghana, key to which includes https://ghanaconsulatenewyork.org/useful_links.php but guess what when you contact the email addresses there? you are lucky if you receive a response. Is it that we are not e-commerce savvy as well, especially in a fast technologically paced global space?
On this same website, one of the very important part of any economy trade, has the website link  http://www.moti.gov.gh/home/  not working  so I am wondering where visitors should go to to access relevant trade information

Developing countries usually require foreign direct investments and increased market access for their goods and services to help grow their economies, and embassies play key roles in bringing these into the country. We need to have effective leadership in all our diplomatic missions. I am beginning to question the role Ghana’s missions play abroad. So let’s consider a simple scenario of a foreign investor who has heard so much about Ghana, excited about the prospects there and wanting to do some business, calls the contacts online and sends several emails and receives no response. What do you think is going to happen? Your guess is as good as mine.

Information must be readily available and accessible, we must remove all barriers that affects and limits trade in our country and foster ways of creating investor friendly relations. The typical lackadaisical Ghanaian attitude that we import abroad must stop, we must quickly adopt a global mindset of approaching business and development and endeavor as much as possible to be good stewards and ambassadors of our country. We must be meticulous with information we put out there and ensure that people are responsive. I love Ghana, committed to Ghana and will continue to work on my efforts to promote the center of the world. We must all get involved to build something great and beautiful